ind68 Terms & Conditions

For the purposes of these Terms & Conditions, the following definitions apply:

To register and maintain an active Account on ind68, you must meet all of the following eligibility requirements at the time of registration and on a continuing basis:

• You must be at least 21 years of age.
• You must be a natural person, not a corporation, trust, partnership, or other legal entity.
• You must be accessing the Platform from a jurisdiction in which your participation is not prohibited by applicable local law. It is your sole responsibility to determine the legality of online gambling in your jurisdiction.
• You must not currently be subject to a voluntary or mandatory self-exclusion order on ind68 or any related platform.
• You must not have had a previous ind68 Account suspended or permanently closed due to a violation of these Terms.
• You must be acting on your own behalf and not as an agent, representative, or nominee of any third party.
• You must possess the legal capacity to enter into binding agreements under applicable law.

The Company reserves the right to request documentary evidence of eligibility at any time. Failure to provide satisfactory documentation within a reasonable period may result in Account suspension pending investigation.

Each Player may hold only one (1) registered Account on the ind68 Platform. The creation of multiple accounts ("multi-accounting") by a single individual is strictly prohibited and will result in the immediate closure of all associated accounts and forfeiture of any balances therein.

When registering an Account, you agree to:

• Provide accurate, current, and complete information including your full legal name, date of birth, email address, and payment details.
• Keep your registration information up to date by notifying ind68 support of any changes promptly.
• Choose a strong and unique password and maintain its confidentiality. You must not share your login credentials with any third party.
• Accept full responsibility for all activity conducted through your Account, whether authorized by you or not, except where such activity is demonstrably the result of ind68's system error.

ind68 reserves the right to decline any registration application without being required to provide a reason. Registration does not constitute a commitment to provide services indefinitely; the Company may close or suspend an Account at its discretion in accordance with these Terms.

Prior to processing any withdrawal, and at any time deemed necessary by the Company, ind68 may require a Player to complete identity verification ("KYC"). The purpose of KYC is to confirm identity, age, and ownership of the payment method used for deposits.

You may be required to provide one or more of the following documents:

• Proof of Identity: Government-issued photo ID (e.g., Indonesian National Identity Card — KTP, or valid passport).
• Proof of Age: Any document confirming you are 21 years of age or older.
• Proof of Payment Method: A screenshot or partial statement confirming ownership of the bank account or e-wallet used for deposits.
• Proof of Address: A recent bank statement, utility bill, or official correspondence showing your current residential address.

All documents must be legible, unaltered, and submitted in accordance with the instructions provided by ind68 support. The Company may, at its discretion, request additional documentation. Withdrawal requests will remain on hold until KYC verification is satisfactorily completed. ind68 is not liable for any delay in withdrawal processing resulting from incomplete or unsatisfactory KYC submissions.

ind68 accepts deposits in Indonesian Rupiah (IDR) via the following payment methods:

• Local Bank Transfer: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI (Bank Syariah Indonesia), Bank Permata.
• E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja.

The following conditions apply to all deposits on ind68:

• The minimum deposit amount is Rp 10.000. There is no maximum deposit limit, though the Company reserves the right to apply limits at its discretion for risk management purposes.
• All funds deposited must originate from a payment account registered in your own name. Third-party deposits are strictly prohibited.
• Deposits are typically credited to your ind68 Account within minutes of confirmed bank or e-wallet clearance. Processing times may vary depending on your bank or e-wallet provider.
• ind68 does not charge deposit fees. However, your bank or e-wallet provider may apply their own transaction charges, for which ind68 accepts no responsibility.
• If a deposit is not reflected in your Account within 30 minutes of transfer, you should contact ind68 support via live chat and provide proof of transfer (screenshot or bank receipt).
• The Company reserves the right to reverse any deposit and return funds to the originating account if it suspects the transaction to be fraudulent, unauthorized, or in breach of these Terms.

Players may request withdrawal of available real-money funds (i.e., funds not subject to active wagering requirements) at any time, subject to the conditions below.

• The minimum withdrawal amount is Rp 50.000. Withdrawal requests below this threshold will not be processed.
• Withdrawals will only be processed to a payment account registered in the same name as the ind68 Account. ind68 does not process withdrawals to third-party accounts under any circumstances.
• Completed KYC verification is required before any withdrawal can be approved. Players who have not yet completed KYC will be prompted to do so upon submitting a withdrawal request.
• Standard withdrawal processing time is 1–3 business hours during operating hours (WIB, UTC+7). Requests submitted outside of operating hours will be processed on the next available business cycle.
• ind68 reserves the right to conduct additional security checks on withdrawal requests, which may extend processing times. Players will be notified via their registered email address if such a review is initiated.
• Withdrawal fees are not charged by ind68. Bank or e-wallet provider charges remain the responsibility of the Player.
• Bonus funds that have not met the applicable wagering requirements are not eligible for withdrawal and will be forfeited upon a withdrawal request if requirements remain incomplete.

ind68 offers a range of bonuses and promotional incentives to eligible Players. All bonuses are subject to the specific terms attached to each individual offer, as well as the general conditions set out in this section.

• Wagering Requirements: Unless stated otherwise in the specific promotion terms, all bonus funds are subject to a minimum wagering requirement before they may be converted to withdrawable real-money funds. The applicable multiplier and eligible games will be stated in the promotion's individual terms.
• Validity Period: Bonuses and associated wagering requirements must be completed within the validity period specified on the promotion. Unused or incomplete bonus funds will be forfeited upon expiry.
• One Bonus Per Player: Only one bonus offer may be active at any given time per Account. Players must complete or forfeit a current bonus before claiming a new one, unless the promotion terms explicitly state otherwise.
• Eligibility: Bonuses are available to eligible Players only. The Company reserves the right to exclude specific accounts or player segments from any promotion without prior notice.
• Abuse Prevention: Any attempt to exploit bonuses through coordinated betting, arbitrage, the use of multiple accounts, or any other method deemed abusive by the Company will result in immediate forfeiture of all bonus and related winnings, and may result in permanent Account suspension.
• Modification and Withdrawal: ind68 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Players with active bonuses at the time of withdrawal will have their bonus completed under the original terms where reasonably practicable.

Specific promotion terms always take precedence over the general bonus conditions in this section where a conflict exists.

The following general rules govern all wagers placed on the ind68 Platform:

• All bets are final once confirmed. ind68 does not accept requests to cancel, void, or amend a bet after it has been accepted by the system, except in the specific circumstances outlined below.
• Bets placed on sporting events are settled in accordance with the official result declared by the relevant governing body (e.g., FIFA, AFC, PSSI for football; relevant sanctioning body for other sports). In the event of a dispute regarding the official result, the Company's decision is final.
• ind68 reserves the right to void any wager where an obvious pricing error has occurred (e.g., odds significantly out of line with the true market due to a technical fault). Players will be notified and their stake returned in such cases.
• For mix parlay (accumulator) bets, all legs must be settled before winnings are calculated. If one or more legs are voided, the accumulator is recalculated based on the remaining valid selections.
• For togel (lottery) markets, results are determined by the official draw of the relevant lottery provider (SGP, HK, SDY, etc.). ind68 is not responsible for discrepancies in draw results attributable to the upstream lottery operator.
• Minimum and maximum stake limits apply per market and may vary by game type, event, and Player account tier. The applicable limits are displayed at the point of bet placement.
• In-play bets are accepted subject to live odds availability. The Company reserves the right to suspend in-play betting on any market at any time without notice.

The following conduct is strictly prohibited on the ind68 Platform:

• Multi-Accounting: Creating or operating more than one Account, whether directly or through a proxy, to circumvent limits, claim duplicate bonuses, or evade a suspension.
• Fraud & Misrepresentation: Providing false information during registration or KYC, using stolen or fraudulently obtained payment credentials, or impersonating another individual.
• Collusion: Coordinating with other Players to influence the outcome of a game or betting market in a manner that is unfair to other participants or to the Company.
• Use of Automated Software: Deploying bots, scripts, macros, or any automated tool to interact with the Platform, place bets, or exploit game mechanics.
• Arbitrage & Bonus Abuse: Systematically exploiting pricing inefficiencies or promotional offers in a manner not consistent with recreational play and designed purely to extract guaranteed profit from the Company.
• Money Laundering: Using the Platform to deposit, transfer, or withdraw funds derived from illegal activities, or to obscure the origin of such funds.
• Chargebacks: Initiating an unauthorized chargeback or payment reversal through your bank or e-wallet provider for funds that have been legitimately deposited and wagered on the Platform.
• Technical Exploitation: Deliberately exploiting software bugs, glitches, or vulnerabilities to gain an unfair advantage. Any such exploit must be reported to ind68 support immediately upon discovery.

ind68 is committed to promoting safe and responsible gaming practices. The Company provides a suite of player protection tools that are available to all registered Players free of charge:

• Deposit Limits: Players may set daily, weekly, or monthly deposit caps on their Account to control spending.
• Loss Limits: Players may set a maximum loss threshold over a defined period. Once reached, further wagering is restricted until the limit period resets.
• Session Time Limits: Players may set a maximum duration for each gaming session. A reminder will appear when the limit is approaching.
• Reality Checks: Periodic on-screen notifications during extended gaming sessions reminding Players of the time spent and amount wagered.
• Self-Exclusion: Players who feel they need a break from gambling may request a voluntary self-exclusion for a period of their choosing. During self-exclusion, the Account is suspended and no deposits or wagers may be placed.

For full details on these tools and guidance on problem gambling support resources, please visit our dedicated Responsible Gaming page. ind68 strictly enforces the 21+ age restriction and will immediately close any Account found to belong to an underage individual.

The collection, storage, and use of your personal data by ind68 is governed by our Privacy Policy, which forms an integral part of these Terms & Conditions and is incorporated herein by reference.

By registering an Account, you consent to the collection and processing of your personal data in accordance with the Privacy Policy. Key points include:

• Personal data is collected for the purposes of account management, KYC verification, transaction processing, fraud prevention, and regulatory compliance.
• ind68 does not sell or rent your personal data to third parties for marketing purposes.
• Your data is stored using industry-standard security measures including 256-bit SSL encryption.
• You have the right to request access to, correction of, or deletion of your personal data, subject to our legal retention obligations and the conditions set out in the Privacy Policy.

To the fullest extent permitted by applicable law, ind68 and its officers, directors, employees, agents, and licensors shall not be liable for any of the following:

• Loss of profits, revenue, data, or goodwill arising from your use of or inability to access the Platform.
• Losses arising from technical failures, system outages, internet connectivity issues, or third-party service interruptions outside of ind68's reasonable control.
• Errors or inaccuracies in odds, game results, or account balances caused by data feed providers or third-party game studios, where ind68 has acted in good faith.
• Unauthorized access to your Account resulting from your failure to safeguard your login credentials.
• Any indirect, incidental, special, consequential, or punitive damages, even if ind68 has been advised of the possibility of such damages.

Nothing in these Terms shall limit or exclude ind68's liability for fraud, willful misconduct, gross negligence, or any other liability that cannot be lawfully excluded.

The Platform is provided on an "as is" and "as available" basis. ind68 makes no warranty, express or implied, as to the uninterrupted availability of the Platform or the fitness of any particular game or betting product for any specific purpose.

If you have a complaint regarding any aspect of the ind68 service, you should follow the steps below:

1. Contact Support Directly: In the first instance, raise your complaint with the ind68 customer support team via live chat or email at [email protected]. Our team aims to resolve all complaints within 24 hours of receipt.
2. Escalation: If you are not satisfied with the initial response, you may request that the matter be escalated to a senior customer support representative or the Compliance team. Please provide your Account ID, the nature of the dispute, and all relevant transaction references.
3. Final Resolution: If the matter remains unresolved after escalation, the Company's written final decision shall constitute the binding resolution of the dispute. All decisions regarding bet settlements, account closures, and bonus forfeitures are at the Company's sole discretion, subject to these Terms.

All complaints must be submitted within 30 days of the event giving rise to the complaint. ind68 will not consider complaints submitted after this period except in exceptional circumstances at the Company's sole discretion.

ind68 reserves the right to amend, modify, or update these Terms & Conditions at any time. When material changes are made, the Company will:

• Update the "Last Updated" date at the top of this page.
• Display a prominent notification on the Platform for a reasonable period following the change.
• Send an email notification to the registered email address of active Account holders where the changes are deemed significant.

Your continued use of the Platform following the publication of updated Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must cease using the Platform and may request Account closure by contacting ind68 support. ind68 recommends that Players review these Terms periodically to stay informed of their obligations.

These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with applicable international online gaming regulations and the laws of the jurisdiction in which ind68 holds its operating license.

The parties agree that any disputes that cannot be resolved through the complaint procedure in Section 13 shall be subject to binding arbitration under internationally recognized arbitration rules. The language of arbitration shall be English.

Nothing in this clause limits your statutory rights as a consumer under the applicable laws of your country of residence. Players accessing the Platform from Indonesia acknowledge that online gambling may be subject to local regulatory restrictions and accept sole responsibility for ensuring their use of ind68 complies with applicable local law.

If you have any questions regarding these Terms & Conditions, please contact the ind68 support team through any of the following channels:

• Live Chat: Available 24/7 via the live chat widget on the Platform. Average response time is under 2 minutes.
• Email: [email protected] — responses within 24 hours during standard operating hours (WIB, UTC+7).